Question 1

Who does Travertine sell to?

Accepted Answer

We supply importers, stone distributors, fabricators, quarries and project developers who buy Travertine in slabs, tiles or cut-to-size pieces. We work on the China side: the stone is bought from the mine, processed in Shuitou or Yunfu, inspected before loading and shipped FOB.

Question 2

What is the minimum order quantity?

Accepted Answer

One mixed container for a first order. There is no per-piece minimum, and slab quantities can be split across a book-matched pair or an offcut depending on the job.

Question 3

What thickness and finish are available?

Accepted Answer

Slabs are typically 18 mm and 20 mm, with 15 mm and 30 mm available. Common finishes are honed, polished, flamed, brushed, sandblasted and leathered. Tiles are produced in standard and large formats.

Question 4

How long does production take?

Accepted Answer

Seven to fifteen working days after the deposit, depending on the form and finish. Cutting, edge profiling and surface treatment are the steps that set the pace, not the stone itself.

Question 5

Which ports do you ship from?

Accepted Answer

Xiamen, Quanzhou, Ningbo and Shanghai. We quote FOB to the port you nominate and compare forwarders before booking.

Question 6

Do you publish a price list?

Accepted Answer

No. Natural stone moves with the block, the grade, the finish and the market, so a number printed on a website is out of date by the time it is read. Send us the form, thickness, finish, size and quantity and we quote FOB in writing against that specification.

Question 7

Can we get a sample before ordering?

Accepted Answer

Yes. We cut a sample from the same block as your order - an A4 hand sample, a book-matched pair or an offcut - and ship it by courier. There is no obligation to order afterwards.

Pool Surround Tile

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